The Modern
Restaurant
Marketing Platform

Fishbowl's Guest Relationship Management platform is a comprehensive solution designed specifically for restaurants 
to manage and optimize their guest relationships.

Unify Guest Data. Automate Marketing. Build Loyalty.


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Fishbowl GRM dashboard

Made with love for restaurants like these

Little Caesars
twin peaks logo
in-n-out logo
giordanos logo
buca logo
on the border logo
boka logo
Bonchon
Mellow Mushroom
gordon Ramsay logo
La Madeleine
landrys logo
macaroni grill logo
texas de brazil logo
canes logo
Black Bear Diner logo
Mimis bistro logo
Rock & Brews logo
Database Silo graphic

Say goodbye to silos

Fishbowl GRM is the ultimate marketing tool for restaurant groups.

Our GRM platform enables restaurants to make data-driven decisions about pricing, strategy and engagement. It combines the power of a CDP and the flexibility of a CRM so restaurants can optimize guest data, loyalty and engagement.

Harmonize guest data from various sources like POS, web, mobile app, loyalty programs and reservations.

Data is everywhere but never in one place – leaving marketers blind to who their guests really are.

Connect Your Data
harmonize guest data
comprehensive 360 guest profiles

Create comprehensive 360-degree guest profiles with transactional, behavioral, engagement and demographic data.

Without a clear picture of their guests, marketers can’t deliver personalized or effective experiences.

Audience Segmentation

Design better guest acquisition and engagement strategies.

Throwing marketing dollars at the wall doesn’t work – marketers need proven strategies to drive results.

Campaign Builder
Campaign Builder dashboard example
Most Valuable Guest Report dashboard

Develop targeted marketing campaigns to improve customer lifetime value.

Generic promotions don’t build loyalty – marketers need to speak directly to their guests’ preferences.

Personalize to Maximize

Automate campaigns and offers based on guest behavior.

Manually managing campaigns is slow and inefficient – marketers need automation to keep up with guest expectations.

Automated Marketing Solutions
Automated Happy Birthday Message on mobile device graphic

Driving Engagement

Fishbowl's GRM (guest relationship management for restaurants) captivates audiences and fosters remarkable engagement, cultivating a foundation of trust and loyalty among our customers.

50

k

Customers rely on customer relationship management for restaurants

9

B

Emails, SMS and Offer campaigns using multi-channel messaging for restaurants last year

220

m

Personalized offers and coupons issued last year

Texas Road House

"Our guest data was siloed across multiple systems. Fishbowl's GRM helps us make more informed business and marketing decisions by providing a more complete picture of how our guests interact with our brands."

Beth Franklin
Digital Marketing Manager

Integrations built for you

Fishbowl GRM logo
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