Transform how you connect with guests with comprehensive profiles and targeted marketing that can drive engagement and boost revenue.
Discover the Fishbowl Guest Relationship Management platform (a mighty GRM!) that’s made with love for restaurants.
Fishbowl’s Guest Management Platform (GRM) helps restaurant marketers and operators transform siloed data into insights that will drive guest recency, frequency and lifetime value.
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Get A DemoMaximize your guest data for seamless harmonization, detailed profiles and smart audience segmentation.
Unify your data and drive smarter decisions. Fishbowl’s CDP+CRM connects guest insights across platforms, creating a single source of truth. Use it to deliver personalized experiences and boost hospitality at every level.
Know your guests like never before. Fishbowl guest profiles gather transactions, engagement and behavior into a full 360-degree view. Use the data to personalize experiences and drive loyalty with precision.
Slice and dice guest data to build hyper-targeted segments that drive results. Create audiences in seconds with insights that reflect purchase patterns, dining frequency, and loyalty tiers. Precision marketing starts with smarter segmentation.
Engage guests effectively with targeted email, SMS, and online ordering campaigns, all powered by marketing automation.
Email has evolved. Deliver personalized, data-driven emails that break through the noise. Automate journeys, track performance, and send offers that fill tables and keep guests coming back.
Texts guests actually respond to. From flash deals to personalized reminders, SMS campaigns through Fishbowl reach guests instantly. Capture attention and drive traffic directly from their phones.
Turn online visits into revenue you get to keep. Simplify online ordering to make it seamless for guests and easy for you to manage from your own digital storefront. Optimize promos, increase sales and track performance from one dashboard, without having to rely on third-party providers.
Guest WiFi does more than connect: it collects. Fishbowl captures guest information the moment someone logs on, building engagement opportunities and driving loyalty. Keep guests happy online while growing your database.
Fishbowl automates email, SMS, offer and loyalty campaigns so you can create ongoing connections at scale. Eliminate singular tasks and focus on optimizing guest journeys that build long-term engagement.
Boost guest loyalty with tailored rewards and offers that foster lasting connections and encourage repeat visits.
Loyalty without the hassle. Fishbowl turns every guest visit into progress toward their next reward. Track engagement, offer personalized perks, and build programs that encourage repeat visits.
Deliver the right offer at the perfect moment. Fishbowl's offer tools help you create, manage and optimize promotions based on guest behavior and location. Watch redemptions grow as you refine campaigns in real time.
Integrate effortlessly with our Connections Marketplace for a unified experience across all your systems.
Connect the tools that power your restaurant. Fishbowl's Connections Marketplace integrates with industry's leading tech partners, from POS systems to delivery platforms. If you've got a password, we can connect to it.
Leverage AI and comprehensive analytics and reporting to identify your highest lifetime value guests and make data-driven decisions.
Measure ROI for every campaign. Identify your GLV and your highest-valued customers. Define meaningful goals and establish benchmark metrics you can manage against.
Work smarter with AI that enhances every step. Fishbowl uses machine learning to suggest guest segments, streamline workflows, and unlock insights you might miss. From smarter segmentation to subject line suggestions and deeper data analysis, AI drives results that keep you ahead of the curve.
Beth Franklin
Digital Marketing Manager
